Malaysian VOD service dimsum has chosen Unified Streaming, a leader in cross-platform video-streaming technologies, to provide WebVTT subtitle support conversion for its subscribers with Apple TV.

Smooth subtitling is crucial for dimsum. The SVOD service delivers the best multi-genre content from across Asia to a target audience of young, connected and mobile Malaysians.

dimsum’s decision to partner with Unified Streaming came with the realization that Apple TV requires subtitles to be in WebVTT format and subtitle information to be present in a manifest file. Unified Streaming’s software program known as Unified Packager proved the ideal solution.

“It works seamlessly with our existing workflow, which requires minimum effort in implementation by utilising Unified Packager to manipulate HLS manifest and splitting of multi subtitles”, says Boon Kim San, dimsum’s Manager of Apps Development and Operations.

Besides efficiently packaging subtitles, Unified Packager uses one ingest format and can be integrated into any existing workflow and CMS. This means dimsum can offer uninterrupted and buffering-free HD streaming, along with advanced video player features including multiple DRM, audio languages and subtitles.

“We are excited to be helping dimsum deliver the best subtitled viewing experience to its subscribers.” says Unified Streaming’s VP of Global Sales Simon Westbroek.

About Unified Packager

Unified Packager is a software program that uses MP4 files to produce segmented output in HDS, HLS, MPEG-DASH and MSS formats. DRM can be applied using the command-line options. It smoothly handles advanced features for adding multiple audio codecs, such as Dolby Digital Plus (E‑AC‑3), DTS Express and Fraunhofer HE-AAC v2 (multichannel). Using subtitles is easy: Unified Packager supports using DFXP, ISMT, SRT and WebVTT.

About Unified Streaming

Unified Streaming is dedicated to helping companies create and execute smart video streaming technologies. Its products are in operation around the world, with customers ranging from live news broadcasters and major TV networks to service providers and technology partners.

The ease of use and reliability of our solutions allow customers to shorten their time-to-market. Our solutions fit into existing frameworks (Apache, IIS, Lighttpd, Nginx) thus allowing for greater return on existing investment and reducing delivery cost significantly.